HP 3 year 4hr Response Onsite Workstation Hardware Support

When time is money, you can't wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays.

HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.

4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response [1] for your covered hardware, helping you to improve product uptime.

For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on covered hardware products to return them to operating condition.