Product Description
Improve system availability with continual software enhancements and outstanding responsiveness
Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
Features
- Next Business Day
- 3 year(s)
- Service time (hours x days): 8x5
- Phone support
Compatible with
RealPresence Trio 8800 Collaboration Kit
Product Videos
Specifications
| Spec | Description |
|---|---|
| Number of years | 3year(s) |
| Parts replacement | Yes |
| Periodic product upgrades | Firmware |
| Phone support | Yes |
| Service time (hours x days) | 8x5 |
| Service type | Next Business Day |
