Product Description
- HP Next Business Day Hardware Support for Travelers provides mobile computer users with a hardware support solution for their new HP portable product. This easy and convenient solution is available in all the countries/geographic locations listed in Table 1. This service is available for selected HP and Compaq branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| Duration | 2 years |
| Coverage window | Standard workdays - 9 hours |
| Response time | Next business day response |
| Support type | Onsite repair |
| Warranty type | P |
| Coverage period (month) | 24 |
| Care Pack type | Electronic |
| Service features | Onsite response time specifies the period of time that begins when the initial service request is received and logged with HP and ends when the HP authorized representative arrives at the Customer’s site, if this time falls within the specified ... |
| Service features, header | Remote problem diagnosis and support; Travel coverage; Onsite response time |
| Warranty coverage | Post warranty |
| Service method | Onsite repair |
| Place of service | Onsite |
| Datasheet publication number | 4AA5-6385 |
| Facet Product type | Care Pack |
