Product Description
Overview
- The HPE IMC Service Operation Manager (SOM) Software platform is an Intelligent Management Center (IMC) module that focuses on operations and management flow to provide full IT lifecycle management adhering to ITIL v3.0 including services like policy design, operation, and configuration improvement. The IMC SOM Software provides controls, measures, and audit capabilities for configuration changes, fault identification, and recovery, reducing IT manual involvement and cost by allowing end users to recognize known network issues and track service requests.
Features
- Easily interfaces between end users and administrators to reduce IT time in both operations and management.
- End users can manage and recognize their own network issues and track service requests, reducing overall IT involvement.
- The HPE IMC Service Operation Manager (SOM) Software provides lifecycle management of IT network operations from ticket creation to status checks to execution and resolution.
- Integration with alarming reduces maintenance by enabling problem recognition, improving network efficiency, stability, and quality.
- Configuration management allows for the automated and manual setting of control mechanisms and audit configuration changes.
- The HPE IMC Service Operation Manager (SOM) Software tailors flow management to operations management based on predefined templates appropriate for an organization.
- Leverage a centralized knowledgebase for issue resolution and problem identification.
Other Details
Not applicable Software releases: for details on the software releases available with your product purchase refer to www.hpe.com/networking/warrantysummary.Product Videos
Specifications
| Spec | Description |
|---|---|
| Product long name specifications | HP A-IMC Service Operation Management Software Module E-LTU |
| What's in the box | License Enablement, Electronic Delivery |
| Differentiator | HPE IMC Service Operation Manager (SOM) E-LTU provides full lifecycle support for IT operations and management (O&M). SOM focuses on the O&M flow to control, measure, and audit network changes, fault identification, and recovery. |
| Technical notes | For fewer than 500 nodes, 1 CPU is enough From 500 to 2,000 nodes, there should be 2 CPUs or 1 dual-core CPU For more than 2,000 nodes, there should be 4 CPUs or 2 dual-core CPUs For more than 5,000 nodes, a hierarchy architecture should be used. |
| Platform required | HPE Intelligent Management Center Enterprise Software HPE Intelligent Management Center Standard Software |