Product Description
Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on-site, usually within 1-2 business days. It’s support when and where you need it — convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
- Basic Onsite
- 3 year(s)
- Service time (hours x days): 8x5
- Phone support Web support
Product Videos
Specifications
| Spec | Description |
|---|---|
| Number of years | 3year(s) |
| Parts replacement | Yes |
| Phone support | Yes |
| Service included | Parts and Labour |
| Service time (hours x days) | 8x5 |
| Service type | Basic Onsite |
| Troubleshooting | Yes |
| Web support | Yes |
