Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Datasheet photo 1 | Publication photos/Blackwire_8225_Lifestyle_3.jpg |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features, header | Designated Support Portal Access; Software Upgrades and Updates; Upgraded IT tools improving user experiences; Ecosystem Cloud Partner Support (ECPS); Onsite Support Enhancement Option; Incident management; Escalation Management; Professional Serv... |
| Service features | Poly makes available system software upgrades and updates at no additional charge. Poly posts all generally available software to the Poly Support Portal or via Poly Lens. Poly Lens and Poly Lens Desktop can be used to deploy the latest device sof... |
| Service type | OTHER |
| Facet Product type | Poly Services |
| Facet Series name | Trio 8500 |
| Facet Brand | Poly |
| Facet Taxonomy | Services |
| Facet Coverage (months) | 12 |
| Facet Service type | Poly Plus |