Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Datasheet photo 1 | Publication photos/Blackwire_8225_Lifestyle_3.jpg |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features | Poly’s support management team coordinates the escalation of problems and rapidly engages the right solution specialists throughout Poly. Poly will execute internal notifications to alert Poly’s service management when the customer support cases a... |
| Service features, header | Ecosystem Cloud Partner Support (ECPS); Upgraded IT tools improving user experiences; Software Upgrades and Updates; Designated Support Portal Access; Professional Services Discounts; Escalation Management; Incident management; Onsite Support Enha... |
| Service type | OTHER |
| Facet Brand | Poly |
| Facet Series name | Studio P5 |
| Facet Product type | Poly Services |
| Facet Taxonomy | Services |
| Facet Coverage (months) | 36 |
| Facet Service type | Poly Plus |
