Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features, header | Onsite Support Enhancement Option; Designated Support Portal Access; Professional Services Discounts; Escalation Management; Ecosystem Cloud Partner Support (ECPS); Upgraded IT tools; Software Upgrades and Updates |
| Service features | Poly technical support with work with your engineer to remotely diagnosis customer problems. If required, we will dispatch a technician to your customer's site. The Poly technician will work with your customer directly to ensure resolution.[5]; As... |
| Facet Product type | Poly Services |
| Facet Series name | ZRoW Large Room |
| Facet Brand | Poly |
| Facet Taxonomy | Services |
| Facet Coverage (months) | 12 |
| Facet Service type | Plus |