Product Description
Overview
- It’s peace of mind only Poly can deliver. Poly+ Enterprise gives you hassle-free asset management, automatic coverage, customer success management, and premium software for your entire Poly estate. You can even purchase your choice of devices at a fixed support price without the hassle of tracking serial numbers.
Features
- As a Poly+ Enterprise Service customer, you are provided priority around-the-clock access to Poly Technical Support for Poly and leading ecosystem solutions enabling faster resolution.
- Save IT time and the hassle of tracking serial numbers. A single Master Account ID can be used to track products across your entire Poly estate with automatic coverage as new Poly devices are added.
- Poly will designate a Customer Success Manager (CSM) who will serve as your internal advocate within Poly. Your designated CSM will monitor, analyze and report on the service and support deliverables of your Poly solutions and ensure they are completed to your satisfaction.
Product Videos
Specifications
Spec | Description |
---|---|
Datasheet photo 1 | Publication photos/Poly+_Enterprise_Lifestyle.jpg |
UNSPSC code | 81111812 |
Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
Service features | Ecosystem Cloud Partner Support (ECPS) improves response times in Poly-enabled ecosystem cloud solutions by acting as your primary point of contact. When Poly support receives a request for a Poly product used in an approved strategic cloud partne... |
Service features, header | Escalation and Incident Management; Optional Fee-based Services; Advance hardware replacement[1]; Full Estate Coverage; Reduced True-Up Process; Free software upgrades and updates; Upgraded Poly Lens Premium Features; Ecosystem Cloud Partner Suppo... |
Service type | POLY |
Facet Series name | New Personal Devices |
Facet Product type | Poly Services |
Facet Brand | Poly |
Facet Taxonomy | Services |
Facet Coverage (months) | 12 |
Facet Service type | Plus |