Product Description
Overview
- It’s peace of mind only Poly can deliver. Poly+ Enterprise gives you hassle-free asset management, automatic coverage, customer success management, and premium software for your entire Poly estate. You can even purchase your choice of devices at a fixed support price without the hassle of tracking serial numbers.
Features
- As a Poly+ Enterprise Service customer, you are provided priority around-the-clock access to Poly Technical Support for Poly and leading ecosystem solutions enabling faster resolution.
- Poly will designate a Customer Success Manager (CSM) who will serve as your internal advocate within Poly. Your designated CSM will monitor, analyze and report on the service and support deliverables of your Poly solutions and ensure they are completed to your satisfaction.
- Save IT time and the hassle of tracking serial numbers. A single Master Account ID can be used to track products across your entire Poly estate with automatic coverage as new Poly devices are added.
Product Videos
Specifications
Spec | Description |
---|---|
Datasheet photo 1 | Publication photos/Poly+_Enterprise_Lifestyle.jpg |
UNSPSC code | 81111812 |
Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
Service features | Your designated Support Portal allows you to register products, search licensing, create and review service tickets, check parts replacements, download product documentation and Poly endpoint software, and much more.; Unlock access to Poly Lens pr... |
Service features, header | Optional Fee-based Services; Ecosystem Cloud Partner Support (ECPS); Designated Support Portal Access; Professional Services Discounts; Escalation and Incident Management; Advance hardware replacement[1]; Full Estate Coverage; Reduced True-Up Proc... |
Service type | POLY |
Facet Series name | Renewal Voice |
Facet Brand | Poly |
Facet Product type | Poly Services |
Facet Taxonomy | Services |
Facet Coverage (months) | 12 |
Facet Service type | Plus |