Product Description
Overview
- Ensure your collaboration solutions stay reliable and effective, without tying up in-house resources. Let Poly Remote Monitoring and Management Service handle event, incident, and problem management for your ongoing collaboration operations.
- All the uptime you need
Features
- Extend your resources with our experts. Our remote monitoring, based on ITIL framework and backed by global Poly services capabilities, sets you up with data gathering tools that monitor your collaboration and infrastructure environments.
- The Poly Remote Monitoring and Management platform is built to work around the clock[1] – and save you the expense and complexity of building and managing one yourself.
- Improve operations and achieve faster return on investment with our simplified and dependable ITIL-based processes, proactive monitoring, remote management capabilities, and team of experts to proactively detect and solve problems.
Product Videos
Specifications
Spec | Description |
---|---|
UNSPSC code | 81111508 |
Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
Service features | To keep things running as they should, the Service Desk makes or directs the necessary changes to the Managed Infrastructure to resolve an incident or to return the Managed Infrastructure to its optimal performance level.[2]; We support service st... |
Service features, header | 24/7[1] Service Desk; Onboarding; Service Reports; Capacity Management; Configuration Management; Change Management; Problem Management; Incident Management; Event Management; Increased service availability |
Service type | OTHER |
Facet Brand | Poly |
Facet Product type | Poly Services |
Facet Taxonomy | Services |
Facet Service type | Remote Monitoring and Management |