Product Description
Overview
- Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention, you can depend on convenient onsite response time in many countries around the world.[1] Accidental damage protection covers spills, drops, falls and more. And when dealing with defective storage media, you maintain control of your sensitive data.
Features
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
- In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
- Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.
- When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there to get you up and running and back to business.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Support type | Onsite repair |
| Additional support option | Accidental damage protection; Defective media retention; Travel coverage |
| Duration | 5 years |
| Response time | Next business day response |
| Coverage window | Standard workdays - 9 hours |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Warranty type | S |
| Coverage period (month) | 60 |
| Care Pack type | Electronic |
| Service features, header | Remote problem diagnosis and support; We'll provide the parts; Standard hours where you are; In-person and Onsite; Accidental Damage Protection; Defective Media Retention; Global service where you travel |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Additional information | Excludes external monitor |
| Datasheet publication number | 5981-6650 |
| Facet Product type | Care Pack |