Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Response time | Next business day response |
| Coverage window | Standard workdays - 9 hours |
| Additional support option | Defective media retention |
| Duration | 1 year |
| Support type | Onsite repair |
| Warranty coverage | Post warranty |
| Coverage period (month) | 12 |
| Service features, header | Remote problem diagnosis and support; Onsite hardware support[1]; Replacement parts and materials included; Escalation management; Access to electronic support information and tools; HP remote system access and support; Defective Media Retention |
| Care Pack type | Electronic |
| Place of service | Onsite |
| Service method | Onsite repair |
| Additional information | excludes external monitor |
| Service type | POST-ELECTRONIC CARE PACK |
| Datasheet publication number | 4AA5-6385 |
| Facet Product type | Care Pack |
| Facet Additional support option | Defective media retention |
| Facet Support Type | Onsite repair |