Product Description
Overview
- This service is a single event, with preventive assistance carried out by a trained customer engineer at the request of the customer for one printer per Care Pack. A check of the health of your printer. No parts included.
Features
- HP customer engineer will visit you during HP standard office hours, Monday - Friday.
- Contact HP to schedule the delivery of the service which is mutually convenient.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Legal disclaimer | [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable... |
| Support type | Preventative Maintenance |
| Coverage window | Standard workdays - 9 hours |
| Response time | Scheduled |
| Duration | Not applicable |
| Warranty type | S |
| Coverage period (month) | 3 |
| Service features, header | Preventive maintenance; Firmware update service; Cleaning and maintenance |
| Care Pack type | Electronic |
| Warranty coverage | Warranty independent |
| Place of service | Onsite |
| Service method | Onsite maintenance |
| Datasheet publication number | 4AA5-0677 |
| Facet Product type | Care Pack |