Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Support type | Active Care |
| Additional support option | Defective media retention; PC Solution; Active Care |
| Duration | 4 years |
| Response time | Next business day response |
| Coverage window | Standard workdays - 9 hours |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Coverage period (month) | 48 |
| Warranty type | S |
| Service features, header | Remote problem diagnosis and support; Next business day onsite hardware support[1]; Defective Media Retention; Replacement parts and materials; Firmware updates for selected products; HP TechPulse-enabled support features |
| Care Pack type | Electronic |
| Place of service | Remote and Onsite |
| Service method | Onsite and Predictive Support |
| Warranty coverage | In warranty |
| Datasheet publication number | 4AA7-8543 |
| Facet Product type | Care Pack |