Product Description
Overview
- Help keep employees happy with device service and support options that restore productivity with HP Onsite Care.
Features
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.[1,8]
- For more complex issues, choose faster device remediation with HP Onsite Care.[1]
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Duration | 4 years |
| Support type | Onsite repair |
| Response time | Next business day response |
| Additional support option | Defective media retention; Travel coverage |
| Coverage window | Standard workdays - 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Additional information | Excludes external monitor |
| Datasheet publication number | 5981-6650 |
| Facet Product type | Care Pack |