Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| Coverage window | Standard workdays - 9 hours |
| Response time | Next business day response |
| Duration | 1 year |
| Support type | Onsite repair |
| Coverage period (month) | 12 |
| Warranty type | P |
| Service features, header | Remote problem diagnosis and support; Replacement parts and materials included; Onsite hardware support- next business day[1]; Coverage for all HP branded components; Escalation management |
| Service features | When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources or third parties to get the job done.; When an issue requires in-person assistance, we’ll be on our way the next business da... |
| Care Pack type | Electronic |
| Warranty coverage | Post warranty |
| Service method | Onsite repair |
| Place of service | Onsite |
| Datasheet publication number | 4AA5-6385 |
| Facet Product type | Care Pack |