Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features | Poly will use commercially reasonable efforts to provide a fix or a workaround if Poly determines that such workaround would be an appropriate response under the circumstances.; Upgraded IT tools that ensure devices are current and operational wit... |
| Service features, header | Onsite Support Enhancement Option; Incident management; Escalation Management; Professional Services Discounts; Poly Support Portal Access; Software Upgrades and Updates; Upgraded IT tools improving user experiences |
| Service type | POLY |
| Facet Series name | Zoom Room Base Kit |
| Facet Product type | Poly Services |
| Facet Brand | Poly |
| Facet Taxonomy | Services |
| Facet Service type | Poly Plus Onsite |
| Facet Coverage (months) | 36 |