Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Photo (product photo, jpg, 400x400) | HP Care Pack Services/hp-care-pack_400x400.jpg |
| Photo (product photo, jpg, 190x170) | HP Care Pack Services/hp-care-pack_190x170.jpg |
| Photo (product photo, jpg, 70x100) | HP Care Pack Services/hp-care-pack_70x100.jpg |
| Coverage window | Standard workdays - 9 hours |
| Response time | Repaired within 3-7 business days |
| Duration | 4 years |
| Support type | Pickup and return |
| Coverage period (month) | 48 |
| Warranty type | S |
| Service features, header | Prepaid shipment to HP repair center; Prepaid return shipment; Remote problem diagnosis and telephone support; 3-5 business day offsite repair[1] |
| Care Pack type | Electronic |
| Warranty coverage | In warranty |
| Logistics options | Courier pick up and return |
| Additional information | Excludes external monitor |
| Service method | Depot repair |
| Place of service | Offsite |
| Datasheet publication number | 4AA5-9399 |
| Facet Product type | Care Pack |