Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Support type | Priority services |
| Coverage window | Standard workdays - 9 hours |
| Response time | Next available agent |
| Duration | 4 years |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applica... |
| Warranty type | S |
| Coverage period (month) | 48 |
| Service features, header | Performance management; Parts prioritization; Problem management; Proactive support plan; Assigned support contact; Online case management tools; Direct access; Global experience; Technical support design for IT |
| Care Pack type | Electronic |
| Care Pack Subtype | STANDALONE |
| Warranty coverage | Warranty independent |
| Service method | Phone |
| Place of service | Remote |
| Service type | ELECTRONIC CARE PACK |
| Datasheet publication number | 4AA4-7521 |
| Facet Product type | Priority services |
| Facet Duration | 4 years |
| Facet Support Type | Priority services |