Product Description
Overview
- 5 years onsite support wherever work happens
- Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.[1]
Features
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Additional support option | Accidental damage protection; Defective media retention; Travel coverage |
| Coverage period (month) | 60 |
| Care Pack type | Electronic |
| Service features, header | Opt into device-level data that helps diagnose and remediate PC issues; Accidental Damage Protection; Defective Media Retention; Onsite repair or replacement, anywhere work happens; Travel Support; Remote problem diagnosis and support |
| Service features | Repair or replace your PC when accidental drops, spills or electrical surges harm your device; Maintain control of sensitive data by keeping your defective hard drive; Device support in 90+ countries when employees are traveling on business |
| Facet Product type | Care Pack |
| Facet Additional support option | Accidental damage protection; Defective media retention; Travel coverage |
| Facet Support Type | Onsite repair |