Product Description
Overview
- The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries—Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.[1]
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Coverage window | Standard workdays - 9 hours |
| Support type | Pickup and return |
| Additional support option | Battery replacement |
| Duration | 4 years |
| Response time | Repaired within 3-7 business days |
| Warranty type | S |
| Coverage period (month) | 48 |
| Care Pack type | Electronic |
| Additional information | Includes one time battery replacement |
| Warranty coverage | In warranty |
| Logistics options | Courier pick up and return |
| Service method | Depot repair |
| Place of service | Offsite |
| Datasheet publication number | 4AA2-2480 |
| Facet Product type | Care Pack |