Product Description
Overview
- The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries—Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.[1]
Features
Product Videos
Specifications
Spec | Description |
---|---|
UNSPSC code | 81111812 |
Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
Coverage window | Standard workdays - 9 hours |
Response time | 3 - 5 business days response |
Duration | 3 years |
Additional support option | Battery replacement |
Support type | Onsite repair |
Coverage period (month) | 36 |
Warranty type | S |
Care Pack type | Electronic |
Place of service | Onsite |
Warranty coverage | In warranty |
Additional information | Includes one time battery replacement |
Service method | Onsite repair |
Datasheet publication number | 4AA2-2480 |
Facet Product type | Care Pack |