Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Coverage window | Standard workdays - 9 hours |
| Duration | 4 years |
| Additional support option | Defective media retention; PC Solution |
| Support type | Onsite repair |
| Response time | Next business day response |
| Coverage period (month) | 48 |
| Warranty coverage | In warranty |
| Service features, header | Onsite repair or replacement, anywhere work happens; Defective Media Retention ; Opt into device-level data that helps diagnose and remediate PC issues; Remote problem diagnosis and support; Solution Care Pack |
| Service features | Maintain control of sensitive data by keeping your defective hard drive; Add additional coverage to up to 6 accessories that attach to your hardware to support work anywhere |
| Care Pack type | Electronic |
| Service type | ELECTRONIC CARE PACK |
| Service method | Onsite repair |
| Place of service | Onsite |
| Datasheet publication number | 4AA8-2300 |
| Facet Product type | Care Pack |
| Facet Duration | 4 years |
| Facet Support Type | Onsite repair |
| Facet Additional support option | Defective media retention; PC Solution |