Product Description
Overview
- Minimize downtime and maximize convenience. Get back up and running quickly with HP Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, an expert certified technician will exchange the device for you, at your site.
Features
- Our experts are ready to help. Get the convenience and expertise of a certified technician who will perform an exchange for you.
- Take advantage of our expert support specialists ready to provide remote assistance.
- You pay no shipping costs with convenient door-to-door pick up and delivery.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Support type | Exchange |
| Coverage window | Standard workdays - 9 hours |
| Response time | Exchange shipped next business day |
| Duration | 3 years |
| Coverage period (month) | 36 |
| Warranty type | S |
| Care Pack type | Electronic |
| Service features, header | Remote problem diagnosis and support; Complete service coverage; Hardware exchange; No shipping required |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Place of service | Onsite |
| Datasheet publication number | 4AA5-7508 |
| Facet Product type | Care Pack |