Product Description
Overview
- The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries—Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.[1]
Features
- Convenient and predictable costs
- Timely battery replacement to improve your personal productivity
- Simplified replacement process to reduce your administrative activities
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Duration | 3 years |
| Support type | Exchange |
| Coverage window | Standard workdays - 9 hours |
| Response time | Exchange shipped within 4-7 business days |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Coverage period (month) | 36 |
| Warranty type | S |
| Care Pack type | Electronic |
| Warranty coverage | In warranty |
| Logistics options | Courier shipment and defective return |
| Place of service | Offsite |
| Service method | Advanced unit exchange |
| Additional information | Limited to 1 event |
| Datasheet publication number | 4AA2-2480 |
| Facet Product type | Care Pack |