Product Description
Overview
- HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.
Features
- Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
- Improved system uptime
Product Videos
Specifications
Spec | Description |
---|---|
UNSPSC code | 81111812 |
Support type | Onsite repair |
Duration | 3 years |
Response time | 6 hour resolution |
Coverage window | 7 days a week - 24 hours |
Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
Coverage period (month) | 36 |
Warranty type | S |
Service features, header | Work to completion; Escalation management; Access to electronic support information and services; Electronic remote monitoring and support, standard configuration; Remote problem diagnosis and support; Onsite hardware support; 6-hour call-to-repai... |
Care Pack type | Electronic |
Place of service | Onsite |
Service method | Onsite repair |
Warranty coverage | In warranty |
Additional information | Call to Repair |
Datasheet publication number | 4AA2-5481 |
Facet Product type | Care Pack |