Product Description
Overview
- Minimize downtime and maximize convenience. Get back up and running quickly with HP Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, an expert certified technician will exchange the device for you, at your site.
Features
- Take advantage of our expert support specialists ready to provide remote assistance.
- You pay no shipping costs with convenient door-to-door pick up and delivery.
- Our experts are ready to help. Get the convenience and expertise of a certified technician who will perform an exchange for you.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Duration | 1 year |
| Support type | Exchange |
| Response time | 3 - 5 business days response |
| Coverage window | Standard workdays - 9 hours |
| Warranty type | S |
| Coverage period (month) | 12 |
| Service features, header | Hardware exchange; Complete service coverage; No shipping required; Remote problem diagnosis and support |
| Care Pack type | Electronic |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Service method | Onsite unit exchange |
| Datasheet publication number | 4AA5-7508 |
| Facet Product type | Care Pack |