Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Datasheet photo 1 | Publication photos/Blackwire_8225_Lifestyle_3.jpg |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features | Poly’s support management team coordinates the escalation of problems and rapidly engages the right solution specialists throughout Poly. Poly will execute internal notifications to alert Poly’s service management when the customer support cases a... |
| Service features, header | Onsite Support Enhancement Option; Designated Support Portal Access; Software Upgrades and Updates; Upgraded IT tools improving user experiences; Ecosystem Cloud Partner Support (ECPS); Incident management; Escalation Management; Professional Serv... |
| Service type | OTHER |
| Facet Brand | Poly |
| Facet Product type | Poly Services |
| Facet Series name | Trio VisualPro |
| Facet Taxonomy | Services |
| Facet Service type | Poly Plus |
| Facet Coverage (months) | 12 |