Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features | Upon remote diagnosis of a Poly Product failure by a Poly technical support engineer, an authorized technician will be dispatched to the customer site during business hours to install the replacement part. Poly’s technician will coordinate trouble... |
| Service features, header | Professional Services Discounts; Escalation Management; Incident management; Onsite Support Enhancement Option; Upgraded IT tools improving user experiences; Software Upgrades and Updates; Poly Support Portal Access |
| Service type | POLY |
| Facet Product type | Poly Services |
| Facet Series name | PRK Small-Studio R30 |
| Facet Brand | Poly |
| Facet Taxonomy | Services |
| Facet Coverage (months) | 12 |
| Facet Service type | Poly Plus Onsite |