Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Legal disclaimer | HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit http... |
| Coverage window | Standard workdays - 9 hours |
| Response time | Repaired within 3-7 business days |
| Duration | 1 year |
| Support type | Pickup and return |
| Coverage period (month) | 12 |
| Warranty type | P |
| Service features, header | 3-5 business day offsite repair; Prepaid return shipment; Prepaid shipment to HP repair center; Remote problem diagnosis and telephone or chat support; Replacements parts and materials |
| Care Pack type | Electronic |
| Service feature highlights, header | Replacements parts and materials; Remote problem diagnosis and telephone or chat support; 3-5 business day offsite repair; Prepaid return shipment; Prepaid shipment to HP repair center |
| Service method | Depot repair |
| Warranty coverage | Post warranty |
| Logistics options | Courier pick up and return |
| Place of service | Offsite |
| Datasheet publication number | 4AA3-8281 |
| Facet Product type | Care Pack |