Product Description
- Reduce the hassle of hardware issues with HP Return to Depot Service. Get high quality remote troubleshooting assistance. If repairs are needed, ship or deliver your failed unit to an HP service center and enjoy delivery of a fully operational unit to your location- with shipping included.
Features
- Enjoy the expertise and experience of our offsite service for quick repairs on the HP hardware you need.
- Know that your hardware will be fully operational as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Send your hardware to an HP designated service center. You can either ship it or deliver it in person - whichever works best for you.
Product Videos
Specifications
| Spec | Description |
|---|---|
| Support type | Return to depot |
| Duration | 3 years |
| Response time | Repaired within 3-7 business days |
| Coverage window | Standard workdays - 9 hours |
| Coverage period (month) | 36 |
| Warranty type | S |
| Service features, header | Remote problem diagnosis and support; Repair at a designated HP service center; Return shipment of functional device; Materials, parts, and return shipping included; Complete service coverage |
| Care Pack type | Electronic |
| Place of service | Offsite |
| Service method | Depot repair |
| Logistics options | Customer carry-in or shipment |
| Warranty coverage | In warranty |
| Datasheet publication number | 4AA5-9399 |
| Facet Product type | Care Pack |
