Product Description
Overview
- Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible.
Features
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
- Poly provides advance hardware replacement[1] for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
Product Videos
Specifications
| Spec | Description |
|---|---|
| Datasheet photo 1 | Publication photos/Blackwire_8225_Lifestyle_3.jpg |
| UNSPSC code | 81111812 |
| Copyright notice | © Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and se... |
| Service features | Upon remote diagnosis of a Poly Product failure by a Poly technical support engineer, an authorized technician will be dispatched to the customer site during business hours to install the replacement part. Poly’s technician will coordinate trouble... |
| Service features, header | Onsite Support Enhancement Option; Incident management; Escalation Management; Professional Services Discounts; Designated Support Portal Access; Software Upgrades and Updates; Upgraded IT tools improving user experiences; Ecosystem Cloud Partner ... |
| Service type | POLY |
| Facet Product type | Poly Services |
| Facet Brand | Poly |
| Facet Series name | Studio G62 with Cable Kit |
| Facet Taxonomy | Services |
| Facet Service type | Poly Plus |
| Facet Coverage (months) | 36 |