Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Duration | 4 years |
| Support type | Onsite repair |
| Additional support option | Defective media retention |
| Coverage window | Standard workdays - 9 hours |
| Response time | Next business day response |
| Warranty type | S |
| Coverage period (month) | 48 |
| Service features | When an issue requires in-person assistance, we’ll be on our way the next business day[1] to begin working on your device and help get you back up and running as soon as possible.; We’ll cover all of the HP branded components such as HP Jetdirect ... |
| Service features, header | Remote problem diagnosis and support; Defective media retention; Coverage for all HP branded components; Onsite hardware support- next business day[1]; Escalation management; Replacement parts and materials included |
| Care Pack type | Electronic |
| Service method | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Datasheet publication number | 4AA5-6385 |
| Facet Product type | Care Pack |