| UNSPSC code |
81111812 |
| Response time |
Next business day response |
| Coverage window |
Standard workdays - 9 hours |
| Support type |
Onsite repair |
| Additional support option |
Defective media retention; Travel coverage; PC Solution |
| Duration |
5 years |
| Legal disclaimer |
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applica... |
| Coverage period (month) |
60 |
| Warranty type |
S |
| Service features, header |
Fastest issue resolution[1]; Defective Media Retention and Travel Coverage; Device Health Monitoring, Predictive Analytics Dashboard, Proactive Issue Prevention; Replacement parts and materials; Firmware updates for selected products; Hardware dev... |
| Care Pack type |
Electronic |
| Place of service |
Remote and Onsite |
| Service method |
Onsite and Predictive Support |
| Warranty coverage |
In warranty |
| Service type |
ELECTRONIC CARE PACK |
| Datasheet publication number |
4AA7-8543 |
| Facet Product type |
Care Pack |
| Facet Additional support option |
Defective media retention; Travel coverage; PC Solution |
| Facet Support Type |
Active care |
