Product Description
Overview
- Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Next Business Day Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient next-business-day onsite response time in many countries around the world.[1] When dealing with defective storage media, you maintain control of your sensitive data.
Features
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
- In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
- When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there the next business day to get you up and running and back to business.
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Support type | Onsite repair |
| Duration | 5 years |
| Response time | Next business day response |
| Coverage window | Standard workdays - 9 hours |
| Additional support option | Defective media retention; Travel coverage |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Coverage period (month) | 60 |
| Warranty type | S |
| Service features, header | Global service where you travel; Remote problem diagnosis and support; We'll provide the parts; Standard hours where you are; In-person and Onsite; Defective Media Retention |
| Care Pack type | Electronic |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Additional information | Excludes external monitor |
| Datasheet publication number | 5981-6650 |
| Facet Product type | Care Pack |