Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| Support type | Onsite repair |
| Additional support option | Defective media retention |
| Duration | 5 years |
| Response time | Next business day response |
| Coverage window | Standard workdays - 9 hours |
| Service features, header | Formal escalation procedures and management; Access to electronic support information and tools; Remote problem diagnosis and support; Next business day[1] onsite hardware support; HP remote system access and support; Defective media retention; Re... |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Datasheet publication number | 4AA5-6385 |
| Facet Product type | Care Pack |