Product Description
- When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime so you can get back to work fast.
Features
- Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.[1]
- Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Product Videos
Specifications
| Spec | Description |
|---|---|
| Response time | 4 hour response |
| Duration | 3 years |
| Support type | Onsite repair |
| Coverage window | Standard workdays - 9 hours |
| Warranty type | S |
| Coverage period (month) | 36 |
| Service features | Fix issues quickly and conveniently with remote IT experts ready to perform remote troubleshooting, diagnostics and problem resolution.; When an issue requires in-person assistance, we’ll be on our way the very same business day[1] to begin workin... |
| Service features, header | Onsite hardware support – same business day[1]; Coverage for all HP branded components; Escalation management; Remote problem diagnosis and support; Replacement parts and materials included |
| Care Pack type | Electronic |
| Service method | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Datasheet publication number | 4AA5-6385 |
| Code name | 48 |
| Facet Product type | Care Pack |
