Product Description
Overview
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Support type | AI-powered insights w/onsite repair |
| Coverage window | Standard workdays - 9 hours |
| Response time | Next business day response |
| Duration | 1 year |
| Additional support option | Defective media retention |
| Coverage period (month) | 12 |
| Warranty coverage | Post warranty |
| Service features, header | Defective Media Retention; Preferred access to parts and HP service experts; Onsite repair or replacement, anywhere work happens; Remote problem diagnosis and support; End user alerts and automated IT ticketing; Predictive AI-powered insights and ... |
| Care Pack type | Electronic |
| Additional information | Defective media retention |
| Service method | Onsite and predictive support |
| Place of service | Remote and onsite |
| Service type | POST-ELECTRONIC CARE PACK |
| Facet Product type | Care Pack |
| Facet Support Type | AI-powered insights w/onsite repair |