Product Description
Overview
- The Battery Replacement Service offers a convenient onsite method for replacing failing batteries. One (1) replacement battery will be provided if the originally purchased battery is detected with a failure resulting from defects in materials or workmanship or has a diminished charging capacity below 50 percent.[1]
Features
Product Videos
Specifications
| Spec | Description |
|---|---|
| UNSPSC code | 81111812 |
| Legal disclaimer | Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP ... |
| Coverage window | Standard workdays - 9 hours |
| Response time | 3 - 5 business days response |
| Duration | 3 years |
| Additional support option | Battery replacement |
| Support type | Onsite repair |
| Coverage period (month) | 36 |
| Warranty type | S |
| Care Pack type | Electronic |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Additional information | Includes one time battery replacement |
| Service method | Onsite repair |
| Datasheet publication number | 4AA2-2480 |
| Facet Product type | Care Pack |